How to get the best from your doctor

Have you ever come out of your doctor's surgery feeling that you haven't got the answers you went in for? This page aims to help you get the most from your appointment.

Many of the tips can also be applied to a range of other NHS services. Practice nurses, health visitors, walk in centres and specialist clinics may all be available to you. And don't forget your pharmacist. She or he will be able to explain your prescription, potential side effects and combination with other medication you may be receiving.

• It may help to prepare a list of the subjects you want to discuss. But remember, it is not always possible to mention two or three separate concerns – routine doctor’s appointments are normally ten minutes long – so think about making a double appointment.

• Before your visit, think through all the information you believe your doctor needs to know – when did the symptoms start, how have they changed, how is your life affected and, most importantly, tell him or her how you actually feel.

• Decide what you aim to get out of the visit. Is it medication, advice and/or another therapy?

• Take a relative or friend with you if this will make you feel more comfortable.

• Listen to what the doctor says. If you don't understand, or if you feel that he or she has not answered your questions, ask.

• Make a note of your doctor’s comments, or ask your doctor for further information. Many doctors can now provide information leaflets – such as British Lung Foundation leaflets – or web based leaflets that are accurate and understandable.

• Check your list at the end of the appointment to make sure that you have covered all the points you want to.

• Remember don't be afraid to say how you really feel - after all, you are the only person who knows.

Page last medically reviewed: July '07